Honda HR-V: Audio Disc Does Not Play

Special Tools Required

Diagnostic CD 07AAZ-SDBA100

NOTE:

• Check the vehicle 12 volt battery condition first.
• Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.
• Make sure the disc is compatible with the system (see the Owner's Manual for more information).

1. Problem verification:

1. Turn the vehicle to the ON mode.
2. Insert a disc to see if the symptom can be duplicated.

Does the disc play?

YES

Intermittent failure, the system is OK at this time.

NO

The failure is duplicated, go to step 2.

2. Audio unit check.

Insert the audio diagnostic CD (T/N: 07AAZ-SDBA100) in the audio-navigation unit or the audio unit.

Does the disc play?

YES

The original disc is faulty, or has an unreadable format.

NO: With navigation

Replace the audio-navigation unit.

NO: Without navigation

Replace the audio unit - Refer to: Audio Unit Removal and Installation (Display Audio Type (7-inch Screen) ), or Audio Unit Removal and Installation (Color Audio Type (5-inch Screen) ).

AUDIO DISC SKIPS

Special Tools Required

*Diagnostic CD 07AAZ-SDBA100

*Skip Test CD 07AAZ-SDBA200

*Skip Test CD 07AAZ-SDBA300

NOTE:

• Check the vehicle 12 volt battery condition first.
• Disc labels should not be used in the audio-navigation unit or the audio unit. They may jam and damage the player mechanism.
• Make sure the disc is compatible with the system (see the Owner's Manual for more information).

1. Problem verification 1:

1. Confirm the vehicle's tires are properly inflated.
2. Check the customer's disc for scratches, fingerprints, and marks.

   NOTE: Do the following test with the audio-navigation unit or the audio unit bass and the treble set to the customer's listening performance. When comparing to a known-good vehicle, do the comparison on the same model and trim level.

3. Test drive the vehicle to identify when the disc skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if customer's disc is not available. Use tracks 10 to 12.

Does the disc skip?

YES

The failure is duplicated, go to step 2.

NO

Intermittent failure, the system is OK at this time.

2. Problem verification 2:

1. The vehicle parked and engine running.
2. Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA300) (ABEX TCD 721). Play tracks 2 to 11 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on the same track number(s) on both vehicles?

YES

Intermittent failure, the system is OK at this time.

NO

The failure is duplicated, go to step 3.

3. Audio unit check.

Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA200) (ABEX TCD 725B). Play tracks 7 to 11 and tracks 13 to 15 and note the track number(s) where the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on the same track number(s) on both vehicles?

YES

Intermittent failure, the system is OK at this time.

NO: With navigation

Replace the audio-navigation unit.

NO: Without navigation

Replace the audio unit - Refer to: Audio Unit Removal and Installation (Display Audio Type (7-inch Screen) ), or Audio Unit Removal and Installation (Color Audio Type (5-inch Screen) ).

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